AI call Agent

BSc (Hons) Computer Science | Software Development Group Project

Artificial Intelligence & Machine Learning
M W T S BandaraM W T S Bandara
N N HarryN N Harry
B K D CoorayB K D Cooray
D S S UduwakaD S S Uduwaka
S L MahavithanageS L Mahavithanage

Breezi AI is an advanced, 24/7 intelligent voice agent designed to transform how businesses manage customer communications. Functioning as an automated, always-on receptionist, our project goes beyond simple call routing by actively engaging callers with human like, natural language conversations. The agent is built to answer incoming calls, qualify leads in real time, and automatically book appointments, ensuring that no high value opportunity is ever missed due to limited staff availability or after hours inquiries. Supported by an intuitive dashboard that provides full call transcripts, actionable analytics, and transparent performance metrics, Breezi AI offers a scalable, cost effective solution. With lightning fast setup and enterprise grade reliability, our project empowers service contractors, solo professionals, and growing businesses to streamline front office operations, enhance customer experience, and effortlessly scale revenue without the overhead of hiring additional administrative staff.